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As the controller of your data, UK Moneyman Limited comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal information.
We collect personal information about you in order to:
Your personal information is required to enter into any contract you may undertake with us as your broker for a mortgage or protection product, and for us to provide information on relevant products and services. Without this information, it would not be possible for us to provide these services.
Personal information collected include:
The majority of this personal information is collected by our mortgage advisors when completing our fact find for a mortgage or protection product, from our mortgage administrators as part of our internal compliance checks or from the enquiry form on our website.
As your broker, we use your personal information to discuss your personal circumstances with mortgage lenders and/or protection providers, in order to determine the most appropriate product for your needs.
The personal information you provide may be used by automated decision-making systems to check your eligibility for products and services. A lender may then undertake credit enquiries upon receipt of your mortgage application.
Your personal information may be shared with UK Moneyman Limited’s approved contractors or agents, in order to maintain the customer relationship by providing continuing advice as your broker and to inform you about relevant products and services.
We disclose personal information to third parties such as lenders and protection product suppliers, but only to what is necessary to conclude the mortgage and/or protection contracts and the ongoing servicing of these contracts.
It may also be necessary to share your personal information with non-affiliated companies who perform support services on our behalf including those that provide professional, legal or accounting advice to UK Moneyman Limited.
These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your information, and to use your personal information only in the course of providing such services as specified by UK Moneyman Limited.
Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations, for instance, to meet our obligations to the Financial Conduct Authority (FCA) and when responding to subject access requests, proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.
The personal information you provide will not be passed to any third-party organisation for marketing purposes.
You will have the opportunity to indicate if you wish to receive communications from UK Moneyman Limited about relevant services and products, together with other marketing communications when you provide your personal information.
If you subsequently want UK Moneyman Limited to cease using your personal information for these purposes, please contact our Compliance team at firstname.lastname@example.org.
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We will retain your personal information in accordance with applicable laws and while a client relationship is in place. The Financial Conduct Authority (FCA) requires data to be kept for 6 years from the date of full application.
You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information we process.
We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 04/08/2021.
If you have any questions or complaints relating to how we use your personal information, or if you wish to exercise any of your rights regarding your personal information, please contact email@example.com or write to us at UK Moneyman Limited, 410 Wincolmlee, Hull, HU2 0QL.
We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.
If you are not satisfied with how UK Moneyman Limited has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.
5.00 Rating30 Reviews
Really helpful and clear.
From first discussions with Tom to being passed over to Lyndsey, the whole process was easy and seamless. Everyone I have dealt with at Moneyman have been really helpful and friendly, which has helped take the stress out of applying for a...
Jenny has been extremely helpful throughout the process and resolved any issues quickly. Thanks!
Very good service over the moon Wayne and Megan no there stuff
4 weeks and got my offer very good service from Wayne and Megan can not fault them
Fantastic service. From start to finish I had everything clearly explained and the broker always had my best interest in mind. I highly recommend for first time buyers!
The service provided is personal and efficient. The team are willing to help and will try hard to meet tough timings to support an application. Would recommend
Brilliant! Really helpful, did everything for us, explained the process clearly and made it all so easy! We wouldn't have gotten a mortgage without them!
Really friendly advisors who are happy to answer any questions. Leo walked us through the entire process, and was happy to go over things to make sure we fully understood and were happy with everything.
Helen was really warm and friendly.
Very helpful, very polite and knowledgeable! Would recommend to anybody
Charlie was thorough and informative. What we really liked is that he always asked if we understood what he was saying and would ask if we had any questions
Really pleased with there good work. Reliable and available when you contact them. Very good communication and customer service team. I will recommend to my friends any family member looking for morgage advise.
Very helpful, would definitely recommend
As a first time buyer, I was somewhat nervous of the unknown and wary. After choosing moneyman. I was really pleased with the service and the customer service. I got my mortgage as promised. Which was a relief. Each step of the way I was...
Very professional, helpful and friendly staff. Always available to offer required support and guidance. Great mortgage brokers
Just a friendly service really , felt comfortable talking to Megan, put me at ease with any questions x
A brilliant end to end service, we were looked after the whole way through and the staff are great, really lovely people, especially our case handler.
Great service from start to finish. Charlie Bryson and the application team, mainly Megan were very helpful throughout, to help with any queries, and kept me up to date with process at every stage. Could not recommend them enough